Terms of Service

Our platform is strictly restricted to users who meet specific age and legal requirements. These restrictions are in place to comply with international gaming regulations and to protect minors from gambling-related activities.

• Minimum Age: 18 years old or the legal gambling age in your jurisdiction
• Identity Verification: All users must provide valid government-issued identification
• Legal Capacity: You must have the legal capacity to enter into binding contracts
• Jurisdiction Compliance: You must be legally allowed to participate in online gaming in your location
• One Account Policy: Each person is allowed only one account on our platform
• Accurate Information: All registration information must be truthful and current

We reserve the right to request additional documentation to verify your age and identity at any time. Failure to provide requested verification may result in account suspension or closure.

Winmatch 365 is committed to promoting responsible gaming practices and providing tools to help our users maintain control over their gaming activities. We believe that gaming should be entertaining and enjoyable, not harmful.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
• Session Time Limits: Control how long you spend gaming in a single session
• Loss Limits: Set maximum amounts you're willing to lose over specific periods
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform
• Reality Checks: Receive periodic reminders about time spent gaming
• Support Resources: Access to professional gambling addiction support services

If you believe you may have a gambling problem, we encourage you to seek professional help. We provide links to organizations such as GamCare, Gamblers Anonymous, and other support services.

We monitor gaming patterns and may contact users showing signs of problematic gambling behavior. Our customer support team is trained to provide appropriate assistance and resources.

These Terms of Service are governed by the laws of the jurisdiction where Winmatch 365 is licensed and regulated. Understanding the legal framework helps ensure compliance and protects both users and the platform.

• Licensing Authority: We operate under licenses issued by recognized gaming authorities
• Regulatory Compliance: We adhere to strict regulatory requirements and undergo regular audits
• Dispute Resolution: Disputes are resolved through binding arbitration or mediation
• Legal Jurisdiction: Courts in Curaçao have exclusive jurisdiction over legal matters
• Applicable Laws: Local laws in your jurisdiction may also apply to your use of our services
• International Standards: We comply with international anti-money laundering and fraud prevention standards

Users are responsible for ensuring that their use of our services complies with all applicable local, state, and federal laws in their jurisdiction. We may restrict access to our services in certain jurisdictions where online gaming is prohibited.

In the event of any conflict between these terms and local laws, the more restrictive provision will apply to ensure compliance with all applicable regulations.

While we strive to provide the best possible gaming experience, it's important to understand the limitations of our liability and the risks associated with online gaming activities.

• Service Availability: We cannot guarantee uninterrupted access to our services due to technical issues or maintenance
• Technical Failures: We are not liable for losses due to internet connectivity issues, device malfunctions, or software problems
• Gaming Outcomes: All gaming outcomes are determined by random number generators and are not guaranteed
• Maximum Liability: Our total liability is limited to the amount in your account balance at the time of the incident
• Third-Party Services: We are not responsible for failures or issues with third-party payment processors or service providers
• Force Majeure: We are not liable for delays or failures due to circumstances beyond our control

You acknowledge that gaming involves inherent risks and that you participate voluntarily. We encourage all users to gamble responsibly and within their means.

You agree to indemnify and hold Winmatch 365 harmless from any claims, damages, or losses arising from your use of our services or violation of these terms.

As a user of Winmatch 365, you have certain responsibilities regarding your account management, conduct, and compliance with our terms and policies.

• Account Security: You are responsible for maintaining the confidentiality of your login credentials
• Accurate Information: All account information must be accurate, complete, and regularly updated
• Prohibited Activities: No fraudulent activities, bonus abuse, or exploitation of platform vulnerabilities
• Fair Play: Use of bots, automated software, or collusion with other players is strictly prohibited
• Financial Responsibility: Ensure all deposits are from legitimate sources and you have the right to use the funds
• Communication: Maintain respectful communication with staff and other users

Violation of these terms may result in account suspension, closure, or forfeiture of funds. We reserve the right to investigate suspicious activities and take appropriate action.